Frequently Asked Questions

How do I book an appointment? 
Contact us to inquire about our services or to book an appointment.

What is your cancellation policy?
If you need to miss an appointment, please give 24 hours notice. Please note that the full session fee is charged for missed appointments/appointments that are cancelled with less than 24 hours' notice.

What is the cost of sessions?
Visit our Fees page to learn about costs associated with our services.

I’m receiving psychedelic treatment somewhere else. Can I get therapy at Reunion?
Yes, our therapy services are available to individuals receiving psychedelic treatments from other clinics.

How is Psychedelic treatment administered?
There are multiple routes of administration for Psychedelic medicines. At Reunion Medicine is administered by intramuscular injection or by sublingual lozenge.

What are the effects during treatment?
The most common experience from treatment is short-term dissociation. This medication often distorts your perception of sight and sound while producing experiences of detachment from your environment or yourself, allowing you to gain new perspectives. During treatment, you may also temporarily experience the following:

  • feeling separate from your thoughts and feelings

  • visual hallucinations

  • alterations in perception of time and space

  • intense emotional states

  • headaches

  • nausea

  • dizziness

  • blurred vision

  • drowsiness

  • elevated mood

  • anxiety

  • elevations in blood pressure and heart rate

A member from our interdisciplinary team will be with you for the duration of your experience to assist and support you through any physical, emotional, or psychological challenges you may experience. You will never be left alone.

What can I expect during a session?
Sessions are a collaborative space where you can openly share your experiences, explore patterns in your thoughts and emotions, and develop tools for resilience and self-understanding, all guided by a compassionate therapist.

How long are dosing sessions?
Dosing sessions are typically 2.5 - 3 hours in length. However depending on which psychedelic medicine is being used, your session could be up to 6 hours in length.

What therapeutic approaches do you use?
Our therapists use evidence-based methods like Internal Family Systems (IFS), Eye Movement Desensitization and Reprocessing (EMDR), Acceptance and Commitment Therapy (ACT), and Psychodynamic Therapy to support deep, lasting growth.

How is individual therapy different from group therapy?
While group therapy provides community and shared experiences, individual therapy focuses on your personal story, helping you gain insight and work through specific challenges at your own pace.

What forms of payment do you accept?
Your credit card information will be collected at intake to secure your first appointment. If a credit card number is not available, other arrangements will need to be made prior to your initial session to secure the appointment.

Payment is taken at the end of each session. We accept all credit cards, debit, cash, cheque, and e-transfers.

You will receive a receipt, which you can submit for reimbursement from your health insurance/benefits provider.

Fees for psychological services can be claimed under tax deductible health services on your income tax return.

Can my insurance cover these services?
Some services may be eligible for partial or full coverage by your private health insurance/employee benefits plan. If applicable, you are responsible for contacting your insurance company directly for questions regarding coverage of these services, to learn details of your coverage, verify that services will be covered by your policy, and any conditions of this coverage. 

What questions should I ask my insurance company?
First, you’ll want to have your insurance card ready before calling. After making the call, here are some questions you may want to ask:

Do I have psychological services coverage?

  • If the answer is yes, ask:

    • How many hours per session can I claim?

    • How many hours per week can I claim?

    • What is the total dollar amount of my coverage yearly?

    • What is the total amount per day I can claim for a single service?

    • What designation does the provider need to have for me to be covered? E.g. Registered Psychologist, Provisional Psychologist, Registered Clinical Social Worker, Canadian Certified Counsellor?

    • If relevant what are the specific services included in my coverage? E.g. Psychology individual visit? Psychological assessment? Family therapy? Couples therapy? Etc.

Do I have prescription coverage?

  • If the answer is yes, ask:

    • Is Ketamine covered under my plan?

      • If yes: What forms of ketamine are covered? i.e. oral (lozenges), intramuscular etc.

    • What percentage or maximum dollar amount can I claim for prescriptions?

Does my coverage cover a specific date range and if so, what is it?

  • What is the effective/renewal date for my coverage?

Can you bill directly to insurance providers?
We’re able to bill the majority of health insurance providers directly for services. Our administration team will be happy to assist you with direct billing. Please contact us to find out more.